Privacy Policy

Last updated: 04.04.2025

At Better Electrical Co., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. What We Collect

We may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Location
  • Details related to your electrical service needs

This information is collected when you fill out contact forms, request a quote, or communicate with us.

2. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries
  • Provide electrical services
  • Send quotes or invoices
  • Improve our website and services
  • Communicate updates or offers (if you’ve opted in)

We do not sell or share your personal information with third parties, except where required by law or to deliver our services (e.g., contractors we work with).

3. Cookies & Analytics

We may use cookies or similar technologies to collect website usage data, like pages visited and time spent on the site. This helps us improve user experience.

4. Your Rights

You have the right to:

5. Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

contact us

Tell us about your project. We respond to all enquiries within one business day. For urgent work, call us directly on 0489 306 332.

We’ll email you to confirm your site visit. We may call this number if we have any questions.

Which charger would you like?
Approximately how far is your switchboard from the preferred charger location?

Pace it out, one big step is about a metre. An estimate is fine. We’ll confirm the cable route before we finalise your pricing.

Does your property have single-phase or three-phase power?

If you’re unsure, a switchboard photo may help us assess your setup.

Property type (optional)
Do you already have solar or a battery? (optional)

Open the switchboard door and take a photo of the whole board, close enough that the main switch is clear. Only photograph what is safely visible. Do not remove switchboard covers or expose wiring.

Max file size 10MB.
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Max file size 10MB.
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If it helps explain the job, add a photo of the area or issue.

Max file size 10MB.
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Thanks for your enquiry. Our team will review your details and get in touch.
Sorry, your enquiry didn’t send. Please check the form and try again, or call us on 0489 306 332.